Tips and Tricks

 How to back up with iTunes: Download iTunes HERE!!!!

1.Open iTunes and connect your device to your computer

2.Once connected, Unlock phone and "TRUST THIS COMPUTER"

3.Click on the Device icon next to the category dropdown menu on the left side of the iTunes window.

4.Select Summary from the sidebar

5. Select This computer and  Backup (or restore if you have previously backed up your device)

You will need your Apple ID and Password. Cant rememeber or need a reset, click HERE!!




How to restore from iCloud backup:

  1. Turn on your device. You should see a Hello screen. If you already set up your device, you need to erase all of its content before you can use these steps to restore from your backup.
  2. Follow the onscreen setup steps until you reach the Apps & Data screen, then tap Restore from iCloud Backup. 
    1. Sign in to iCloud with your Apple ID.
    2. Choose a backup. Look at the date and size of each and pick the most relevant. After you choose, the transfer starts. If a message says that a newer version of software is required, follow the onscreen steps to update
  3. When asked, sign in with your Apple ID to restore your apps and purchases (If you've purchased iTunes or App Store content using multiple Apple IDs, you'll be asked to sign in to each). If you can’t remember your password, you can tap Skip this Step and sign in later. But you won't be able to use the apps until you sign in with your Apple ID.
  4. Stay connected and wait for a progress bar to appear and complete. Depending on the size of the backup and the network speed, the progress bar might need a few minutes to an hour to complete. If you disconnect from Wi-Fi too soon, the progress will pause until you reconnect.
  5. Now you can finish setup and enjoy your device. Content like your apps, photos, music, and other information will continue to restore in the background for the next several hours or days, depending on the amount of information there is.


How To transfer information from Samsung to Samsung using Samsung Smart Switch.

1. Download Smart Switch app from Galaxy App Store (No gmail, or login required)

2. Make sure both devices are conncected to the same WiFi

3.Select Wireless

4. Select SENDING on old device and RECEIVING on new device.

5 Once you select what information you would like transfered,hit SEND on old device.


~Take advantage of power-saving mode

Depending on your smartphone model and the operating system version it runs, you may have a built-in power-saving mode that automatically enables many of the previously mentioned functions to extend time between charging sessions. So dig through your phone’s settings and take advantage of this function.


~ Adding US Packages have now been made easier. Log into your self serve to access all avaliable plans and add them from the comfort of home, OR Text the word ROAM to the Number 8000 to turn your Canadian usage into Travel usage


~ If you battery is being drained on your Apple Device, Go to Settings>General>Background App refresh>switch to OFF










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